Customs Clearance, Handled For You

India's first medicine courier with a 100% destination customs clearance guarantee on branded & unbranded Ayurvedic and Homeopathy medicines.

100% Clearance Guarantee

We Clear Customs at the Destination - Not Just Dispatch From India

Most couriers stop caring once a parcel leaves India. ShipMeds is different. Our documentation desk and destination partners manage clearance at the receiving country's customs authority, so your medicines are never stuck at the border. If any duty applies, only the receiver pays it directly to authorities.

Our Customs Clearance Process

A consistent, transparent process we follow for every international shipment.

01

Document Verification

We collect and verify your prescription, purchase bill and ingredient details before dispatch to ensure the paperwork matches customs requirements.

02

Commercial Invoice & Declarations

Our documentation desk prepares the export commercial invoice, MSDS/ingredient declarations and packing list required at the destination.

03

Destination Customs Filing

On arrival, our partners file the entry with the destination customs authority and present the compliance documents on your behalf.

04

Inspection & Duty Assessment

If customs inspects the parcel, our papers answer their queries. Any applicable duty is paid directly by the receiver to authorities.

05

Release & Doorstep Delivery

Once cleared, the shipment is released and delivered straight to the doorstep abroad, backed by our 100% clearance guarantee.

Customs Clearance FAQs

Who handles customs clearance at the destination?

ShipMeds manages destination customs clearance end to end through our partner network, backed by a 100% clearance guarantee on Ayurvedic and Homeopathy shipments.

Will I have to pay customs duty?

Most personal-use medicine shipments clear without duty. If any duty is applicable, it is paid directly by the receiver to the customs authority — ShipMeds has no financial interest in duties.

What if customs asks for more documents?

Our documentation desk prepares the full compliance set upfront. If customs raises a query, our team responds with the required paperwork so your parcel is not held.

How long does clearance take?

With complete documentation, clearance is usually quick and most parcels are delivered within the stated 3-7 working days depending on the country.

Worried about customs? Don't be.

Talk to our clearance experts and ship with a 100% guarantee.

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